Frequently Asked Questions
Everything you need to know about our premium camera and leisure bags.
What materials are Billingham bags made from?
Our bags are primarily crafted from three-layer waterproof canvas or FibreNyte, accented with premium top-grain leather and solid brass hardware for maximum durability and weather protection.
How do I clean and maintain my bag?
We recommend cleaning the fabric body with a soft brush or damp cloth. For leather components, use a high-quality leather conditioner sparingly to maintain suppleness and prevent cracking over time.
Do you offer international shipping?
Yes, we ship worldwide. Delivery times and shipping costs vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy?
We offer a 30-day return window for all unused products in their original packaging. Once we receive and inspect the item, a refund will be processed to your original payment method.
Is there a warranty on Billingham products?
All our bags come with a 5-year manufacturer's warranty covering defects in materials and workmanship, ensuring your investment is protected for years of use.
Are the bags truly waterproof?
Yes, our bags feature a core layer of butyl rubber that is permanently bonded between the outer fabric and inner lining, making the material 100% waterproof without the need for re-proofing.